Meet Our Team
Alicia – Registered Dental Hygienist
Alicia graduated as a dentist with her Doctorate of Dental Surgery in 1987 from the National University of Cuyo in Mendoza, Argentina. She practiced general dentistry there until immigrating to the US in 1996. She joined our office in 2004 as a dental assistant and completed her dental hygiene training in 2011. At Herald Square Dental & The Denture Center, Alicia provides hygiene care to all patients with an individualized approach that is kind, empathetic, and caring. She enjoys building relationships with her patients and has dedicated most of her adult life to providing them with quality care with a gentle touch.
Anca – Patient Care Coordinator
I joined Herald Square Dental & The Denture Center in 2006 as a part time receptionist and patient care coordinator. Some of my responsibilities include: appointment confirming and scheduling, treatment plan presentations, phone and financial assistance and treatment care follow up. The position at Herald Square Dental & The Denture Center matched my interests, gave me new insight into the field, and made me understand the most important aspect of our jobs: helping people live healthier and more fulfilling lives.
Over the years, I had the opportunity to practice and improve my communication skills, and participate in collaborative team work and problem solving with colleagues, insurance companies and referral offices. At Herald Square Dental & The Denture Center, among other things, I enjoy the challenge of working with a culturally sensitive team of doctors and staff members, which is probably the key element in meeting the needs of our diverse background patients.
Beside dentistry, I am interested and fascinated by food and health, and I spend time reading literature, experimenting with different ways of dieting, noticing their effect and looking for the best ones.
Fran – Senior Dental Assistant
Fran is involved in many aspects of our patients’ experience, from welcoming them into our office since 2003 with a warm smile to answering questions regarding their dental care and assisting with payment plans as needed. She also makes sure our reception area is stocked with tasty hot and cold beverages and fresh fruit for our patients to enjoy. Fran’s entire day is dedicated to making our patients feel good about choosing our office to receive their dental care. When Fran’s at home, she loves entertaining guests, cooking, and shopping. She also sings and enjoys fellowship at her church.
Leva – Dental Assistant
Originally from Latvia, Ieva graduated from Latvian Medical College in 2011 as a certified dental assistant. In late 2011 she moved to London, UK. During her time in London, she gained very diverse experience with a wide range of dental procedures. In 2017 Ieva moved to New York and joined our team at Herald Square Dental. She is really passionate about patient care as well enjoying all elements of aesthetic dentistry. For Ieva there is nothing more important than to see that our patients expectations are met and that they have new reasons to smile!
Outside of work, Ieva loves active life. As an ex-basketball player, she actively participates in running, yoga as well as taking long hikes in the mountains with her husband . Her ideal vacation entails a blend of outdoor activities, local food tasting and relaxation by the nature.
George – Senior Dental Assistant
George joined our team in 2004 bringing with him a wealth of knowledge and expertise in the dental field. He assists in all aspects of dental care including orthodontics and implantology, and also orders all our dental supplies and manages our office’s dental equipment. George is a true people person who enjoys helping others, interacting with patients, and contributing to their overall health and well-being. When he’s not in the office, George enjoys home improvement projects, antique hunting and restoration, watching movies, cooking, and going to the theater.
Lori – Senior Patient Care and IT Coordinator
In addition to scheduling and confirming our patients’ appointments and keeping all their records up-to-date, Lori is also responsible for updating all of our practice management software, maintaining our electronic and digital equipment, and reaching out to the community through hospital and outpatient events with regard to essential dental care. Lori originally joined our office in 2002 as a dental assistant, helping primarily with oral surgery and implant care, and transitioned into her current role in 2003. At home, Lori has three daughters, two cats, two turtles, and a goldfish to keep her busy.
Madina – Dental Assistant
Madina is originally from Saint-Petersburg, Russia and has been working in the dental field since 2009. As one of the dental assistants at Herald Square Dental & The Denture Center, her goal is to provide a gentle and caring touch and create an overall pleasant experience for each one of our patients. Madina enjoys the dental industry for the professional knowledge and personal relationship building. She is a team player and a hard worker.
A lot of her free time she spends by reading books, meeting with friends and cycling around the city. She also enjoys photography, especially taking pictures of New York’s beauty where she moved in 2016.
Nina – Office Manager
Nina makes sure everything in our office runs smoothly from day to day, whether she is performing quality assurance, public relations, treatment plan presentations, scheduling, negotiating insurance coverage on behalf of individual patients, or delegating daily responsibilities to assure continuity of care. Nina loves seeing a satisfied and happy patient check out upon completion of their treatment and knowing that she’d helped contribute to their well-being. When she’s at home, Nina loves reading books, cooking pastries with her daughter, Michelle, gardening and exploring the outdoors with her children Michelle and Dylan.
Paola – Registered Dental Hygienist
Paola originally began working at Herald Square Dental as a dental assistant, helping our dentists and patients with diverse treatment plans including dental implants in 2004. From there, she transitioned into a senior patient care coordinator and finally as a registered dental hygienist in 2009. In addition to administering preventive dental care, Paola also provides patient education to raise awareness about disease prevention and treatment. She enjoys meeting new people each day and listening to their needs, both as a person and as a patient. At home, Paola is a caring and nurturing person and mother.
Amer – Dental Assistant
Amer is one of Herald Square Dental’s meticulous dental Assistants. He has been in the Dental field more than 10 years (foreign dentist since 2015). His dedication, honesty, organization, and skills are definitely the definition of who he is. Amer focuses on providing a smooth dental care visit that is as stress free as possible. His personality is bright and he enjoys getting to know you as a person. When he is not at work, his favorite hobby is creating abstract art using black ink or oil paint and of course his favorite pastime is spending time with his little boy at the playground. He also enjoys playing ping pong at Bryant park.
Emma – Dental Assistant
Born and raised in Bangkok, Thailand Emma previously worked as a Spa manager/Esthetician for over 6 years before switching her career path to the dental field. She graduated the dental assistant program in 2019 and joined Herald Square Dental in 2020
With her bright, fun and sweet personality, she makes sure every patient feels comfortable and has a great experience at every appointment. She is currently working at the front desk as a patient care coordinator. She is extremely charming and helpful.
Emma is an avid reader and when she not at the office, she enjoys reading, apartment decorating and watching movies.
Jeab – Dental Assistant
As a new member of our team at Herald Square Dental, everyone calls me “Jeab” this is my nickname in Thai. I work as a dental assistant here since July of 2020. Prior to that I worked in Pedodontics. I am very attentive to my patients to ensure their comfort during and after their dental care. As a mom of twin twelve year old boys I am very organized a skill I gladly employ at work. I am avid reader and I read novels with the boys.
Married to a chef, she loves to cook for the family because the children prefer her cooking style to his.
Ermal – Dental Assistant
Ermal is originally from Albania, and has been working in the dental field more than 6 years.
He is highly organized and a hardworking dental assistant , and is dedicated to patient care. He ensures that our patients feel comfortable throughout their entire treatment process and is able to answer any questions they may have about their procedure.
Outside of work he enjoys traveling, watching movies and spending time with family and his friends.
Nicole – Patient Care Coordinator
Nicole has worked in the dental field for over 20 years. She started as a dental assistant and transitioned to a position as a patient care coordinator and later to a treatment plan coordinator. She is quite adept at patient education regarding dental needs and healthy habits and proper dental care. Furthermore, Nicole has also worked as a Career Specialist guiding clients though employment process and exploring career paths. She has always been a self- starter with the ability to build and maintain strong relationship with people. In her spare time she caters food and volunteers with outreach organizations, helping the homeless during the holidays. As an avid bike rider, Nicole participates in bike tours, riding over 30 or 50 miles often for fundraisers such as Multiple Sclerosis. We welcomed Nicole as an integral part of our team at Herald Square Dental in early 2021 as an expert Patient Care Coordinator!
Laura – Registered Dental Hygienist
Laura Carvalho happily joined our team Spring of 2021.
She hails from Panama, 1983 and had worked as a Dental Assistant until becoming a Registered Dental Hygienist in 1993. We are all proud that Laura was Awarded a Certification as best SKILLS of her Graduate class.
Among her many attributes, Laura enjoys helping to enhance the oral health and overall health of her patients; She is detail oriented and compassionate!
In her free time she enjoys the outdoors, sports, reading, watching the news and most of all, being with Family!
Lamique – Dental Assistant
Lamique, or “Q” as we call her here at Herald Square Dental, is a very adept assistant with 15 years of hospital based assisting under her belt. Then she moved on to dental assisting in private practice. She is a genuinely charming and helpful person that brings calmness and relaxation and comfort to each patient she works with. Known for her thoroughness and conscientious manner, Q takes great pride in helping to create new smiles every day.
Out of the office: Diners, Drive-Ins and Dives has got nothing on Q; She loves to whip up a great meal for family and friends in her downtime. That is, when she isn’t out clothes shopping as she is a true fashionista!
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