Meet Our Team
Alicia – Registered Dental Hygienist
Alicia graduated as a dentist with her Doctorate of Dental Surgery in 1987 from the National University of Cuyo in Mendoza, Argentina. She practiced general dentistry there until immigrating to the US in 1996. She joined our office in 2004 as a dental assistant and completed her dental hygiene training in 2011. At Herald Square Dental & The Denture Center, Alicia provides hygiene care to all patients with an individualized approach that is kind, empathetic, and caring. She enjoys building relationships with her patients and has dedicated most of her adult life to providing them with quality care with a gentle touch.
Anca – Patient Care Coordinator
I joined Herald Square Dental & The Denture Center in 2006 as a part time receptionist and patient care coordinator. Some of my responsibilities include: appointment confirming and scheduling, treatment plan presentations, phone and financial assistance and treatment care follow up. The position at Herald Square Dental & The Denture Center matched my interests, gave me new insight into the field, and made me understand the most important aspect of our jobs: helping people live healthier and more fulfilling lives.
Over the years, I had the opportunity to practice and improve my communication skills, and participate in collaborative team work and problem solving with colleagues, insurance companies and referral offices. At Herald Square Dental & The Denture Center, among other things, I enjoy the challenge of working with a culturally sensitive team of doctors and staff members, which is probably the key element in meeting the needs of our diverse background patients.
Beside dentistry, I am interested and fascinated by food and health, and I spend time reading literature, experimenting with different ways of dieting, noticing their effect and looking for the best ones.
Charmaine – Dental Assistant
Charmaine can be found working alongside our doctors during patients’ treatment or greeting and seating patients as they come into the office. A new member of our team, Charmaine has fit in well at Herald Square Dental because of her relaxed, comforting attitude. She began her career as a dental assistant in 1991, so she is very sensitive to her patients’ needs and thorough in providing answers to whatever questions they may ask regarding treatment. Charmaine is a mother to a teenage son and enjoys listening to R&B oldies. She gives her personal time on the weekends when she is called to work with the military service for soldiers who will be deployed. She also enjoys dancing and cooking West Indian food.
Dahiana – Lead Patient Care Coordinator
Dahiana began working with our patient care team in February of 2016. She began her work here as a dental assistant until she was transitioned to the front desk as a patient coordinator and then she was quickly promoted to team manager. She is a graduate of dental school in the Dominican Republic; After running her own practice for four years in the DR, she became engaged and she and her betrothed moved to NYC. We are elated to Dahiana here with us. Her genuine smile and pleasant demeanor is uplifting to our team, as well as to our patients.
Outside of work, Dahiana loves to spend time with her husband and her family, so every time she has an opportunity she goes back to the Dominican Republic to visit her family, she does. She also loves to eat junk food and dance salsa.
Fran – Senior Dental Assistant
Fran is involved in many aspects of our patients’ experience, from welcoming them into our office since 2003 with a warm smile to answering questions regarding their dental care and assisting with payment plans as needed. She also makes sure our reception area is stocked with tasty hot and cold beverages and fresh fruit for our patients to enjoy. Fran’s entire day is dedicated to making our patients feel good about choosing our office to receive their dental care. When Fran’s at home, she loves entertaining guests, cooking, and shopping. She also sings and enjoys fellowship at her church.
Leva – Dental Assistant
Originally from Latvia, Ieva graduated from Latvian Medical College in 2011 as a certified dental assistant. In late 2011 she moved to London, UK. During her time in London, she gained very diverse experience with a wide range of dental procedures. In 2017 Ieva moved to New York and joined our team at Herald Square Dental. She is really passionate about patient care as well enjoying all elements of aesthetic dentistry. For Ieva there is nothing more important than to see that our patients expectations are met and that they have new reasons to smile!
Outside of work, Ieva loves active life. As an ex-basketball player, she actively participates in running, yoga as well as taking long hikes in the mountains with her husband . Her ideal vacation entails a blend of outdoor activities, local food tasting and relaxation by the nature.
George – Senior Dental Assistant
George joined our team in 2004 bringing with him a wealth of knowledge and expertise in the dental field. He assists in all aspects of dental care including orthodontics and implantology, and also orders all our dental supplies and manages our office’s dental equipment. George is a true people person who enjoys helping others, interacting with patients, and contributing to their overall health and well-being. When he’s not in the office, George enjoys home improvement projects, antique hunting and restoration, watching movies, cooking, and going to the theater.
Lori – Senior Patient Care and IT Coordinator
In addition to scheduling and confirming our patients’ appointments and keeping all their records up-to-date, Lori is also responsible for updating all of our practice management software, maintaining our electronic and digital equipment, and reaching out to the community through hospital and outpatient events with regard to essential dental care. Lori originally joined our office in 2002 as a dental assistant, helping primarily with oral surgery and implant care, and transitioned into her current role in 2003. At home, Lori has three daughters, two cats, two turtles, and a goldfish to keep her busy.
Madina – Dental Assistant
Madina is originally from Saint-Petersburg, Russia and has been working in the dental field since 2009. As one of the dental assistants at Herald Square Dental & The Denture Center, her goal is to provide a gentle and caring touch and create an overall pleasant experience for each one of our patients. Madina enjoys the dental industry for the professional knowledge and personal relationship building. She is a team player and a hard worker.
A lot of her free time she spends by reading books, meeting with friends and cycling around the city. She also enjoys photography, especially taking pictures of New York’s beauty where she moved in 2016.
Mariely – Dental Assistant
Mariely, or Mely, as we call her, loves working with people and believes that her purpose is to give them her personal best, every day. She believes that every day is a new day and a chance to better herself in everything she does. It is very rewarding for her to see a patient’s excitement when treatment is complete; they smile with newfound confidence that she helped create. Her extended family spends a great deal of time together and she also really enjoys outings with her dog in the park and is fascinated with cooking and interior design.
Nina – Office Manager
Nina makes sure everything in our office runs smoothly from day to day, whether she is performing quality assurance, public relations, treatment plan presentations, scheduling, negotiating insurance coverage on behalf of individual patients, or delegating daily responsibilities to assure continuity of care. Nina loves seeing a satisfied and happy patient check out upon completion of their treatment and knowing that she’d helped contribute to their well-being. When she’s at home, Nina loves reading books, cooking pastries with her daughter, Michelle, gardening and exploring the outdoors with her children Michelle and Dylan.
Paola – Registered Dental Hygienist
Paola originally began working at Herald Square Dental as a dental assistant, helping our dentists and patients with diverse treatment plans including dental implants in 2004. From there, she transitioned into a senior patient care coordinator and finally as a registered dental hygienist in 2009. In addition to administering preventive dental care, Paola also provides patient education to raise awareness about disease prevention and treatment. She enjoys meeting new people each day and listening to their needs, both as a person and as a patient. At home, Paola is a caring and nurturing person and mother.
Rosemary – Senior Patient Care Coordinator
Rosemary plays an integral role in our office, helping our dentists with a variety of procedures and our patient care coordinators on a regular basis as well with following up with patient care needs. She helps anywhere and everywhere she is needed throughout the day. Rosemary loves working at Herald Square Dental and gives all she has to best serve the needs of our patients. In her free time, Rosemary enjoys visiting her extended family, swimming, and taking long breezy walks in the park with her Leeroy and her children Gavin and Mylee.